0000005907 00000 n It also provides tolling and transportation. The Next Step in the CX Pioneer's JourneyTTEC pioneered the global CX industry almost 40 years ago when the company was founded by Tuchman. Please indicate that you are willing to receive marketing communications. We have searched the marketplace to find the best CX solutions to meet our clients and their customers' needs. We make it a point to make sure all our employees feel valued and . Do Not Sell or Share My Personal Information. Elevate your sales team through sales outsourcing, including a customized growth services playbook. 0000105286 00000 n Understand your customers on a deeperlevel. Adjusted EBITDA was $326.6 Million or 13.4 Percent of Revenue. Our go-to-market platform is accelerating the adoption of our differentiated CX solutions and we continue to augment our organic growth with meaningful accretive strategic acquisitions. This site uses cookies and by using the site, you are consenting to this. 0000050107 00000 n TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. Capital expendituresare estimated to between 3.1 and 3.3 percent of revenue, of which approximately 60 percent is growth oriented. Contact Center Automation Tools and Trends READ THE ARTICLE. From omnichannel to messaging to automation and CRM, weve gathered all of the best CX technology platforms in one place so it is easy for you to find the rightfit. Customer experiences should be effortless be consistent be seamless make you feel something be personal be effortless Every experience your customers have with your brand is an opportunity to build a relationship - or lose one. And that is a smart move. Reduce cost and improve CX with recommendations from your front-line employees. The Company's TTEC Digital business provides insight-driven, outcome-based and AI-enabled omnichannel cloud platforms and CX consulting solutions and its TTEC Engage business delivers operational . It operates through two segments: TTEC Digital and TTEC Engage. Faced with high call volume, a major bank deployed an AI-powered messaging solution, successfully deflecting calls, increasing employee productivity, and improvingCSAT. The company's 62,700 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. 0000116155 00000 n Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. About Us. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, TTEC Announces Fourth Quarter and Full Year 2022 Financial Results, TTEC's Board of Directors Declared a Semi-Annual Cash Dividend. delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, its delivery center of excellence, that operates customer acquisition, care, growth and digital trust and safety services. TTEC Engage is a 60,000 employee service company, with customers in more than 80 countries. Our award-winning training bots help improve onboarding, speed-to-proficiency, and contact center KPIs. Leveraging next gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. Learn about contact center best practices, industry trends, and innovative approaches to keep your customershappy. Complementing TTEC Digital is our TTEC Engage business, which handles millions of last-mile customer interactions on behalf of the world's leading brands. Koskovich was previously COO at Telus . Improve your business performance in any economic environment with our rightshoring and automation approach. Custom built to solve your specific challenges. Swanback will partner with TTEC's Chairman and CEO Ken Tuchman and the Company's senior leadership team to accelerate TTEC's next phase of growth. 0000008022 00000 n Thats why we hire, train and celebrate brand ambassadors who live and breathe our clients values every day, in every channel, every time. 0000043061 00000 n 0000010205 00000 n Options New. One that tells you what happened in the past. Get the agile tools to transform your total experienceone stage at a time. strategies for right now, Building for CX: End-to-end possibilities, Top customer service And disconnected customer experiences create unhappy customers. Actual results may differ materially from those expressed in the forward-looking statements, and you should review and consider carefully the risks, uncertainties and other factors that affect our business and may cause such differences as outlined in Item 1A. 0000125245 00000 n Empower your employees with the right training and tools to deliver amazing customer experiences. TTEC Engage Customer Experience as a Service (CXaaS) TTEC's end-to-end Customer Experience as a Service (CXaaS) platform combines the technology, talent, and services to build effortless experiences for customers and employees alike. News Apr 16, 2021. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. 9197 South Peoria Street Englewood, CO, U.S.A 80112-5833, Do Not Sell or Share My Personal Information. trailer <]/Prev 308380>> startxref 0 %%EOF 71 0 obj <>stream TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. H endstream endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj <> endobj 41 0 obj <> endobj 42 0 obj <> endobj 43 0 obj <>stream That's why we're delighted to welcome back @rseanerickson as our new head of TTEC Engage! 0000012659 00000 n ", STRONG CASH FLOW AND BALANCE SHEET FUND INVESTMENTS AND DIVIDENDS. Their brand equity and their financial success are now reliant upon their ability to rapidly modernize their technology, operations and processes to deliver a frictionless, personalized experience. How do I operate more efficiently with automation. 0000037328 00000 n DENVER, Aug. 13, 2020 /PRNewswire/ --TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global Customer Experience as a Service (CXaaS) partner for many of the world's most iconic and disruptive brands is delighted to welcome back Sean Erickson to the TTEC family as the new Global Head of Operations for TTEC Engage, which delivers customer engagement solutions at enterprise scale. Find and engage customers across all channels to accelerate growth. F|66Hxw When you have a great customer experience you know it. Customized solutions for startups and hypergrowth with a people-first approach, deployed in a flexible, agile model. ;TG9]'U-YVJ~+;;xH%rr.%n%J:p(PA8G0G8G0G8G0G8G0Gg>=Y,a,YF~A={ AEJ_W+J_W+J1e2dY,C1ee2fYdC?~1c=~qswk>|Yatq_ e endstream endobj 44 0 obj <> endobj 45 0 obj <> endobj 46 0 obj <>stream Extending our executive team with Shelly at the helm of TTEC Engage will amplify and accelerate our progress as we help our clients and their customers win in the experience economy. Learn why we use cookies and how to manage your settings. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. TTEC Digital segment is engaged in designing, building, and operating robust digital experiences for clients and its customers through the contextual integration and orchestration of customer relationship management (CRM), data, analytics, customer experience as a service (CXaaS . Yes, it is possible. ;@X[4Dkwe+`Pv[ZzAQLTGiWN}68 LYnUozim0/_ 0Rlpk&Td7gO TTEC Engage Customer Experience as a Service (CXaaS) TTEC's end-to-end Customer Experience as a Service (CXaaS) platform combines the technology, talent, and services to build effortless experiences for customers and employees alike. specific challenges. . Our sales and revenue growth solutions help you acquire customers and increase customer loyalty and lifetime value. Want more insights every month, delivered to your inbox? 0000029878 00000 n 0000014537 00000 n and the CX expertise to enable your success. Whether you need help operating business as usual or managing a seasonal surge, we combine the latest technology with proven approaches to keep things running. AI and automation trends, The ultimate sales conversion highlight reel, High-tech goes all-in on contact centercloud, Voice of the customer best 6 Reasons to consider nearshoring now GET THE GUIDE. One that tells you what is happening in the present. time keeping apps, and training on client products and procedures. library that's as agile as we are. We use a blended contact centre training approach that combines AI-powered and live learning programs that improve speed-to-proficiency by up to 75% and employee NPS by as much as 18 points. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. TTEC Holdings, Inc.(NASDAQ: TTEC) is one of the largest, global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. amazing customer Improve your business performance in any economic environment with our rightshoring and automation approach. READ THE CASE STUDY. "I'm thrilled to join TTEC at this pivotal time. 0000004300 00000 n Shelly shares our vision and has the passion and expertise to take us to the next level," Tuchman concluded. OT8J2wnX1GT2\ qZZFG( 2Wa`[BA): 6dc"SC S=-3&gN@f:WyC8+M/3.`a8%-DW ~d`0fbdRKQU2":d2gRD+@A#\]c@ T= endstream endobj 902 0 obj <>/Filter/FlateDecode/Index[51 784]/Length 46/Size 835/Type/XRef/W[1 1 1]>>stream 0000119952 00000 n Design your CX to eliminate pain points and reduce churn. About Us. Continuously promote a performance-driven culture and always work towards reaching for amazing. DENVER, May 4, 2021 /PRNewswire/ --TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX(customer experience) technology and services innovators for end-to-end digital CX solutions, announced today financial results for the first quarter ended March 31, 2021. News Mar 2, 2021. Text, voice, conversational messaging, video your customers are switching channels but they expect you to interact with the seamlessly where ever they are. 0000024733 00000 n Specifically, important factors that could cause our actual results to differ materially from those indicated in the forward looking statements include, among others, are risks related to our business operations and strategy, including our strategy execution in a competitive market; our ability to innovate and introduce technologies that are sufficiently disruptive to allow us to maintain and grow our market share; our dependance on 3rd parties for our cloud solutions; the impact of COVID-19 on our business and our clients' business; risks inherent in our rapid transition to a work from home environment; our ability to attract and retain qualified and skilled personnel at a price point that we can afford and our clients are willing to pay; our M&A activity, including our ability to identify, acquire and properly integrate acquired businesses in accordance with our strategy; the risks related to our technology, including cybersecurity, the reliability of our information technology infrastructure and our ability to consistently deliver uninterrupted service to our clients; the risk related to our international operations; the risks related to legal impacts on our operations, in particular rapidly changing laws that regulate our and our clients' business, such as data privacy and data protection laws and healthcare, financial and public sector specific regulations, our ability to comply with these laws timely, and cost of wage and hour litigation in the United States; and risks inherent in our equity structure including our controlling shareholder risk, and Delaware choice of dispute resolution risks. 0000003270 00000 n Then manage and measure it all through a single platform to grow customer lifetime value. What You'll Be Doing . TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. TTEC has been combining People, Platforms and Process for over 40 years, to optimise the Customer Experience for Brands across the World. 0000010434 00000 n from 8 AM - 9 PM ET. 0000035148 00000 n The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. 0000008134 00000 n TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. 0000001601 00000 n A reconciliation of these Non-GAAP financial measures can be found in the tables accompanying this press release. TeleTech Holdings said on February 23, 2023 that its board of directors declared a regular semi-annual dividend of $0.52 per share ($1.04 annualized . TTEC Digital, and our 1,700 employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). 0000156098 00000 n There are three types of analytics. 0000156137 00000 n Disconnected systems create disconnected customer experiences. Regardless of the products . TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Onshore, offshore, nearshore, or at home with virtual software, we equip clients with the facilities, people, processes, and modern omnichannel technologies that build value across every interaction on all channels. Learn what we've learned from a resource The TTEC Engage segment provides digitally enabled CX managed services; delivers omnichannel customer care, technology support, order fulfillment, customer acquisition, growth, and retention . Remote contact center solution merges quality and security of on-site with cost structure and flexibility of work-from-home. When it comes to your customers, only the best technology will do. 0000021388 00000 n Financial highlights for the two segments are provided below. TTEC Holdings, Inc. (NASDAQ:TTEC) is one of the largest, global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. Elevate your sales team through sales outsourcing, including a customized growth services playbook. 0000002238 00000 n DENVER, Sept. 20, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, today announced that Charles "Chuck" Koskovich has been named Chief Operating Officer (COO) of TTEC Engage. %PDF-1.4 % journeys, 5 digital transformation Consumers choose where, when and how they interact with you. TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). 0000031554 00000 n Subscribe to our free digital CX publication, the Customer Strategist. "The winners in the experience economy will be the brands that are customer obsessed and have the ability to deliver personalized, effortless experiences at scale," explained Ms. Swanback. Operating Income was $48.7 Million or 7.4 Percent of Revenue. 0000044527 00000 n The company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients andTTEC Engage, its delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Learn about contact center best practices, industry trends, and innovative approaches to keep your customershappy. Improve your business performance in any economic environment with our rightshoring and automation approach. "Sean has repeatedly demonstrated throughout his career how extraordinary results can be achieved from combining talented and motivated teams with breakthrough technologies," said Ken Tuchman. 0000038100 00000 n 835 0 obj <> endobj xref 835 69 0000000016 00000 n Skilled at driving innovation globally and at scale, Shelly brings vertical industry knowledge, customer experience domain expertise, and strength in digital product development," said Ken Tuchman, chairman and CEO, TTEC. Introducing Twilio Engage, the customer engagement solution that uniquely captures first-party customer datain real timethat you can activate into personalized campaigns on any channel. 0000074155 00000 n Whether you are starting from scratch or have a plan in place, we will meet you where you are. Working with a contact centre outsource partner provides numerous cost and innovation benefits while improving the customer experience. Third quarter 2022 GAAP revenue for TTEC Engage increased 7.2 percent to $474.5 million from $442.6 . 0000009592 00000 n 0000004803 00000 n Experience our comprehensive technology ecosystem. 0000006260 00000 n AiThority TTEC Has Agreed to Acquire Avtex, a CX Technology Leader . What you'll be doing: 0000194601 00000 n 0000016806 00000 n TTEC NAMES SHELLY SWANBACK AS CEO, TTEC ENGAGE. These statements are based on the current beliefs and expectations of TTECHoldings, Inc.'s management and are subject to significant risks and uncertainties. U9_P`0{,=p7H50q.a\ Qkk>u'K.hR`Y , iF ` Z:,h endstream endobj 29 0 obj <>>> endobj 30 0 obj <> endobj 31 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page/PieceInfo>/PageUIDList<0 2028>>/PageWidthList<0 612.0>>>>>>>> endobj 32 0 obj <> endobj 33 0 obj <> endobj 34 0 obj <> endobj 35 0 obj <> endobj 36 0 obj <> endobj 37 0 obj <>stream TTEC has proven to be an industry leader in the pivot to a fully virtualized environment that redefines CX today and in the future. Yes, I would like to receive marketing communications regarding Qualtrics products, services, and events. From strategy to design to installation and ongoing support, our curated set of best-of-breed technologies will simplify your life and improve your customers'experiences. My first-hand experience is paramount to who I am professionally and personally," said Koskovich. We combine leading technology partnerships and the CX expertise to enable your success. It operates through two segments: TTEC Digital and TTEC Engage. The Company's vision of bringing humanity to customer and employee experiences through continuous innovation with talent, data, AI and emerging technologies resonates deeply with me. 0000001450 00000 n 0000008629 00000 n TTEC expands European capabilities, announces Adam Foster as President of TTEC EMEA, TTEC Digital announces strategic CX partnership with Google Cloud. We combine leading technology partnerships and the CX expertise to enable your success. TTEC Engage is the company's global hub of operational excellence providing clients award-winning, turnkey customer acquisition, care, revenue growth, and digital trust and safety services. From omnichannel to messaging to automation and CRM, we've gathered all of the best CX technology platforms in one place so it is easy for you . Much of this time TTEC has been in the background of great customer service and now is at the forefront of pushing the boundaries of customer experience that differentiates brands at the first customer touch. From data to insight, and insight to business value. Humanify @home, About TTEC:TTEC Holdings, Inc.(NASDAQ: TTEC) is a leading digital global customer experience technology and services company focused on the design, implementation, and delivery of transformative solutions for many of the world's most iconic and disruptive brands. This site uses cookies and by using the site, you are consenting to this. Eliminate friction and create value for your customers and employees. Our end-to-end CXaaS platform combines strategy, analytics, technology and operations. services that improve customer satisfaction TTEC Engage - Digitally-enabled customer care, acquisition, and fraud prevention services First quarter 2021 GAAP revenue for TTEC Engage increased 34.1 percent to $475.6 million from $354.7 . Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customerwhether it's face-to-face, online, over the phone, on social media, or via . 28 44 0000006062 00000 n Native CDP and native omnichannel together in one platform. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. TTEC Digital segment is engaged in designing, building, and operating robust digital experiences for clients and its customers through the contextual integration and orchestration of customer relationship management (CRM), data, analytics, customer experience as a service (CXaaS . _W+ 0000000016 00000 n 4 ways to orchestrate ", Reflecting on his decision to return to TTEC, Mr. Erickson stated, "The strength and potential of TTEC's CXaaS platform powered by a culture of innovation across 40K+ passionate and dedicated brand ambassadors are an unbeatable combination in today's experience economy. Custom built to solve your ", Paolillo continued, "Undeniably, the strategic investments that we have made over the years and the level of execution we are experiencing has transformed our company, increased our value proposition in the marketplace, and changed the financial profile and trajectory of the business. Messaging saves the day with faster support and increased productivity. DENVER, May 4, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global CX (customer experience) technology and services innovators for digital CX transformation, today announced that Shelly Swanback has been named Chief Executive Officer of TTEC Engage. 9197 South Peoria Street Englewood, CO, U.S.A 80112-5833, Do Not Sell or Share My Personal Information. TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. 0000007344 00000 n Elevated. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. abeN7 QkwUV $4=g^T`UU^BQYzrmE"qE5+zl^3d[ U]3 Z/_4 ^Qv"f&O61sK2 +u!c|n&j2W" NYDCJ$/ 0000125548 00000 n Customized solutions for startups and hypergrowth with a people-first approach, deployed in a flexible, agile model. 0000005417 00000 n We help companies reduce customer effort, enable contact centre employees, and continuously optimise business outcomes through digital CX transformation to improve CSAT and lower total cost to serve. Design and roadmap your digital transformation, Optimize CX with AI, RPA, and machine learning, Power your voice, chat, SMS text, and social media, Deliver CX excellence with our associates, One platform, one workforce, one experience, 10 predictions shaping the evolution of customer and employee experience. We combine leading technology partnerships and the CX expertise to enable your success. TTEC Engage - Digitally-enabled customer care, acquisition, and fraud mitigation services. Omnichannel, CRM, Automation, AI, we have them all. On behalf of the employees at TTEC and himself, Ken Tuchman stated, "As we begin this new phase in the evolution of our TTEC family and our Engage platform, I want to take a moment to thank Marty for his many years of service and the important and noteworthy impact he has had on our company, clients and people. End-to-end customer experience as a service platform combines strategy, analytics, technology, and operations. Upselling products and services to existing customer base . I have undertaken formal Genesys training on both products. TTECs end-to-end Customer Experience as a Service (CXaaS) platform combines the technology, talent, and services to build effortless experiences for customers and employees alike. Engage. r\a W+ 0000124950 00000 n Improve your business performance in any economic environment with our rightshoring and automation approach. 0000042702 00000 n 0000121239 00000 n H\n@E|E/E*%H^C`h{0Y/Hc sGEvN]N:OMpp$/\5}7zL8pOCRU.o^6pI}jgk{xt}KgZKp2i|{s>x8L3:M*^oev<5)/,SjlOg3xE^yfV\pI.B0J8F60}J)Sn\A0W+ 0000025542 00000 n practices and strategy, Want to reach more customers? 0000004257 00000 n Koskovich brings broad experience with large business process outsourcing firms including building and leading global CX teams. Make them. TTEC Engage Background: AT&T, Qwest, US WEST MARGARET MCLEAN SVP, General Counsel and Chief Risk Officer Background: CH2M HILL, Holme Roberts & Owen, LLP SHELLY SWANBACK TTEC Engage CEO, and President . Forward-thinking companies view customer experience transformation as an investment in the future of their business. Locations. What You Bring to the Role. 0000007838 00000 n Tower Research Capital LLC TRC raised its position in TTEC Holdings, Inc. (NASDAQ:TTEC - Get Rating) by 478.0% during the 3rd quarter, according to the company in its most recent 13F filing with the Securities & Exchange Commission.The firm owned 5,896 shares of the business services provider's stock after buying an additional 4,876 shares during the quarter. TTEC helps the best companies on the planet reinvent their businesses to drive competitive differentiation through customer engagement and digital transformation. On behalf of the employees at TTEC and himself, Ken Tuchman stated, "As we begin this new phase in the evolution of our TTEC family and our Engage platform, I want to take a moment to thank Marty . For 40 years, our business has been helping companies make their customers happy. There is nothing worse than a dumb bot. Clarabridge Engage is now Qualtrics Connect. You'll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process. Not only will . amazing customer Omnichannel technology that delivers personal CX at scale. TTEC Announces Fourth Quarter and Full Year 2022 Financial Results. Effective tax ratefor the full year is estimated between 22 and 24 percent. Get the agile tools to transform your total experienceone stage at a time. Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customerwhether it's face-to-face, online, over the phone, on social media, or via a mobile appsimple, personal and exceptional! TTEC Holdings, Inc. (NASDAQ:TTEC) is one of the largest, global CX (customer experience) technology and services innovators for digital CX transformation.The Company delivers leading CX technology . The power of big with the agility of small. 0000040915 00000 n 0000017388 00000 n EXECUTE ACQUISITIONS Inorganic growth through strategic acquisitions SUMMARY Q4 2022 Contacts . 0000031129 00000 n 3 years or more of data analysis experience or equivalent experience. Xi"0`{7^ MYLr" Kt4Ci'L)`qB#1:GSHk8EV6.|*h@&z='^%A"4C&(i^'=;[\o^"AH:TU!7$>$V3_`V'uspEqb ~l?e% 0000017350 00000 n s\AxA t8BAGPa}GP{tptptptptptptptptptpVf)Y,e"KRf)T,E2KZ_>(}>c4x= FOi4x= FOi|Es%tB}b[/]>608GW Y endstream endobj 47 0 obj <> endobj 48 0 obj <>stream Customer experiences, from marketing to sales and service, are now reflections of the brand. You choose how you respond, Our modular tech stack provides you with all of the tools you need to meet your customer where they are today and prepare for wherever they are going tomorrow. "wa =gf)`Fr3f$cF=:O>|:tOS*-}OR]C~a. At TTEC Engage, a business unit of TTEC, our Customer Experience (CX) centers of excellence - enabled by over 60,000 CX ambassadors and modern technology - deliver millions of seamless interactions every day around the world that help our clients acquire, retain and grow loyal customer relationships.Founded in 1982, our employees operate on six . Given our sustained momentum and strong bookings, pipeline, and revenue backlog, it is evident that more of the world's most iconic and fastest-growing brands are embracing the differentiated TTEC value proposition. Privacy Policy. H\j0l/Q&-b} Vm"o::5hFlag_q/5t^iUQ~(}s;,owqRuq~X?#>I?u_s4v~o^g)ia=outS/s'<>(?ac .8EjT]i9i5xC- The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Third quarter 2022 GAAP revenue for TTEC Engage increased 7.2 percent to $474.5 million from $442.6 million for the year ago period. Restructuring and integration charges, net, Net income attributable to noncontrolling interest, Net Income Attributable to TTEC Stockholders, Net Income Per Share Attributable to TTEC Stockholders, Net Income Attributable to TTEC Stockholders Margin, RECONCILIATION OF NON-GAAP FINANCIAL INFORMATION, Asset impairment, restructuring and integration charges, Changes in acquisition contingent consideration, Adjustments to reconcile net income to net cash, Net cash provided by operating activities.